At Ceremony Cakes, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or place an order with us.
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1. Information We Collect
We may collect the following personal information:
• Full Name
• Contact Details (Phone Number, Email)
• Billing and Delivery Address
• Payment Information (processed via secure payment gateways)
• Order History and Preferences
• Device and Browser Data (via cookies and analytics)
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2. How We Use Your Information
We use your information to:
• Process and deliver cake orders
• Communicate order status and updates
• Provide customer service
• Send promotional offers (only if you’ve opted in)
• Improve our services and website performance
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3. Sharing Your Information
We do not sell your personal information. We may share it with:
• Trusted delivery partners for order fulfillment
• Secure payment providers
• Internal staff for order management and customer service
All third-party services comply with standard privacy and data protection regulations.
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4. Cookies and Tracking
We use cookies to:
• Personalize your experience
• Remember your preferences
• Analyze website performance
You may disable cookies in your browser settings, but some features may be affected.
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5. Data Security
Your data is protected through secure servers, encrypted connections, and access restrictions. While we take all precautions, no online transmission is fully secure.
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6. Your Rights
You can:
• Access, correct, or delete your data
• Opt-out of marketing messages
• Contact us for any data-related requests
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7. Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect data from minors.
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8. Updates to This Policy
We may revise this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
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9. Contact Us
For any questions or concerns about this policy, please reach out:
📞 Phone: 85 89 02 02 01
📍 Address: Ceremony Cakes, Chilavannur Rd, opposite Ambady Retreat, Vinoba Nagar, Elamkulam, Kochi, Ernakulam, Kerala 682020